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DSpace Digital Library of Jaipuria Institute of Management, Noida
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Issue Date
Title
Author(s)
2004
Lloyds TSB Banks on Call‐Center Quality: Staff Benefit from Training and Career Development
Emerald Group Publishing
2004
Emap Communications Talks to Staff Online: ... and Gets Fuller, Quicker Feedback at Half the Cost of Paper‐Based Methods
Emerald Group Publishing
2004
Emotional Intelligence: The Key to Effective Performance: ... and to Staying Ahead of the Pack at Times of Organizational Change
Emerald Group Publishing
2004
Alcan workers don’t want to be management: More Autonomy did not remove “us and them” Demarcation
Emerald Group Publishing
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Author
8
Emerald Group Publishing
2
Adhikari, Saurav
2
Bhagat, Achal
2
Nair, R.R.
1
Akhouri, Narendranath
1
Bennet, Dag
1
Bhasin, Ashok
1
Bijapurkar, Rama
1
Chhibba, Rajan
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Chibba, Rajan
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Subject
13
People Behaviour
9
Consumer Behaviour
9
Organisation Behaviour
8
Human Resource Management
2
Feedback
1
Acquisitions and Mergers
1
Banks
1
Behavioral Science
1
Building Societies
1
Call Centers
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