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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/8777
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dc.contributor.authorBertini, Marco-
dc.contributor.authorKoenigsberg, Oded-
dc.date.accessioned2020-09-21T10:53:24Z-
dc.date.available2020-09-21T10:53:24Z-
dc.date.issued2020-09-
dc.identifier.urihttp://hdl.handle.net/123456789/8777-
dc.language.isoenen_US
dc.publisherMIT Sloan Management Reviewen_US
dc.subjectCompetitionen_US
dc.subjectCustomer Outcomeen_US
dc.subjectCustomer Satisfactionen_US
dc.titleCompeting on Customer Outcomesen_US
dc.typeArticleen_US
dc.page7Ppen_US
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