Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/8777| Title: | Competing on Customer Outcomes |
| Authors: | Bertini, Marco Koenigsberg, Oded |
| Keywords: | Competition Customer Outcome Customer Satisfaction |
| Issue Date: | Sep-2020 |
| Publisher: | MIT Sloan Management Review |
| URI: | http://hdl.handle.net/123456789/8777 |
| Appears in Collections: | Articles |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Competing on Customer Outcomes by Marco Bertini & Oded Koenigsberg_compressed.pdf | 9.92 MB | Adobe PDF | View/Open Request a copy |
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