Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/2976| Title: | Why your Call Center is only Getting Noisier |
| Authors: | Obeid, Maurice Hage Neher, Kevin Phalin, Greg |
| Keywords: | Call Center Digital Solutions Customer Experience Customer-Care Sector |
| Issue Date: | Jul-2017 |
| Publisher: | McKinsey |
| URI: | http://hdl.handle.net/123456789/2976 |
| Appears in Collections: | Articles |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Why-your-call-center-is-only-getting-noisier.pdf | 479.66 kB | Adobe PDF | View/Open Request a copy |
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