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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/2940
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dc.contributor.authorBhattacharjee, Dilip-
dc.contributor.authorGilson, Keith-
dc.contributor.authorYeon, Hyo-
dc.date.accessioned2020-06-25T00:21:17Z-
dc.date.available2020-06-25T00:21:17Z-
dc.date.issued2016-03-
dc.identifier.urihttp://hdl.handle.net/123456789/2940-
dc.language.isoenen_US
dc.publisherMcKinsey Global Instituteen_US
dc.subjectCustomer Experienceen_US
dc.titlePutting behavioral psychology to work to improve the customer experienceen_US
dc.typeTechnical Reporten_US
Appears in Collections:McKinsey Reports

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