Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/2553| Title: | The Three Cs of Customer Satisfaction: Consistency, Consistency, Consistency |
| Authors: | Pulido, Alfonso Stone, Dorian Strevel, John |
| Keywords: | Customer Satisfaction Marketing |
| Issue Date: | Mar-2014 |
| Publisher: | McKinsey |
| URI: | http://hdl.handle.net/123456789/2553 |
| Appears in Collections: | Articles |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| The three Cs of customer satisfaction Consistency consistency consistency.pdf | 99.04 kB | Adobe PDF | View/Open Request a copy |
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