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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/2513
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dc.contributor.authorDias, Joao-
dc.contributor.authorIonutiu, Oana-
dc.contributor.authorLhuer, Xavier-
dc.contributor.authorOuwerkerk, Jasper van-
dc.date.accessioned2020-06-22T07:36:58Z-
dc.date.available2020-06-22T07:36:58Z-
dc.date.issued2016-08-
dc.identifier.urihttp://hdl.handle.net/123456789/2513-
dc.publisherMcKinseyen_US
dc.subjectDigitizationen_US
dc.subjectCustomer Relationsen_US
dc.subjectCustomer Experienceen_US
dc.titleThe Four Pillars of Distinctive Customer Journeysen_US
dc.typeArticleen_US
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