Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/2513| Title: | The Four Pillars of Distinctive Customer Journeys |
| Authors: | Dias, Joao Ionutiu, Oana Lhuer, Xavier Ouwerkerk, Jasper van |
| Keywords: | Digitization Customer Relations Customer Experience |
| Issue Date: | Aug-2016 |
| Publisher: | McKinsey |
| URI: | http://hdl.handle.net/123456789/2513 |
| Appears in Collections: | Articles |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| The four pillars of distinctive customer journeys.pdf | 301.3 kB | Adobe PDF | View/Open Request a copy |
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