Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/14576
Title: | Revisiting expectation confirmation model to measure the effectiveness of multichannel bank services for elderly consumers |
Authors: | Singh, Nidhi |
Keywords: | Hedonic Adaptation Theory Latent Growth Curve Modelling Mobile Banking Longitudinal Survey Satisfaction |
Issue Date: | 2022 |
Publisher: | Emerald Insight |
URI: | http://hdl.handle.net/123456789/14576 |
Appears in Collections: | 1-Research Papers |
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File | Description | Size | Format | |
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Revisiting expectation confirmation model to measure the effectiveness of multichannel bank services for elderly consumers.pdf | 805.67 kB | Adobe PDF | View/Open Request a copy |
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