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    http://hdl.handle.net/123456789/14307Full metadata record
| DC Field | Value | Language | 
|---|---|---|
| dc.contributor.author | Maynes, See Joel | - | 
| dc.contributor.author | Rawson, Alex | - | 
| dc.date.accessioned | 2023-09-04T07:21:45Z | - | 
| dc.date.available | 2023-09-04T07:21:45Z | - | 
| dc.date.issued | 2016-08 | - | 
| dc.identifier.uri | http://hdl.handle.net/123456789/14307 | - | 
| dc.language.iso | en | en_US | 
| dc.publisher | McKinsey & Company | en_US | 
| dc.subject | CUSTOMER EXPERIENCE | en_US | 
| dc.title | THE CEO GUIDE TO CUSTOMER EXPERIENCE | en_US | 
| dc.title.alternative | Companies that create exceptional customer experiences can set themselves apart from their competitors. | en_US | 
| dc.type | Article | en_US | 
| dc.journal | McKinsey | en_US | 
| dc.page | 10p. | en_US | 
| Appears in Collections: | McKinsey Reports | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| The CEO guide to customer experience.pdf | 5.72 MB | Adobe PDF | View/Open | 
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