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http://hdl.handle.net/123456789/13712Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Wasan, Pratibha | - |
| dc.date.accessioned | 2023-08-19T07:05:09Z | - |
| dc.date.available | 2023-08-19T07:05:09Z | - |
| dc.date.issued | 2018 | - |
| dc.identifier.other | DOI 10.1108/IJBM-06-2017-0121 | - |
| dc.identifier.uri | http://hdl.handle.net/123456789/13712 | - |
| dc.publisher | Emerald Insight | en_US |
| dc.subject | Customer Satisfaction | en_US |
| dc.subject | Customer Experience | en_US |
| dc.subject | Credibility | en_US |
| dc.subject | Purchase Intention | en_US |
| dc.subject | Customer Recommendation | en_US |
| dc.subject | Word of Mouth | en_US |
| dc.title | Predicting Customer Experience and Discretionary Behaviors of Bank Customers in India | en_US |
| dc.type | Research Paper | en_US |
| dc.volume | 36 | en_US |
| dc.journal | International Journal of Bank Marketing | en_US |
| dc.issue | 4 | en_US |
| dc.page | 701-725p | en_US |
| Appears in Collections: | 1-Research Papers | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Predicting Customer Experience and Discretionary Behaviors of Bank Customers in India.pdf | 376.84 kB | Adobe PDF | View/Open Request a copy |
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