Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/13582
Title: | Online Retail Service Quality: What Matters Most for Customer Satisfaction? |
Authors: | Bansal, Ajay Singh, Sonali Misra, Richa |
Keywords: | Online Retail Customer Satisfaction Service Quality Retail Management |
Issue Date: | 2023 |
Publisher: | Sage |
URI: | http://hdl.handle.net/123456789/13582 |
Appears in Collections: | 1-Research Papers |
Files in This Item:
File | Description | Size | Format | |
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Online Retail Service Quality What Matters Most for Customer Satisfaction.pdf | 1.54 MB | Adobe PDF | View/Open Request a copy |
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