Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/1321| Title: | Elevating customer experience excellence in the next normal |
| Authors: | Emmanuelli, Constance |
| Keywords: | Customer Experience Customer Behaviour Online Shopping COVID-19 and Customer Behaviour |
| Issue Date: | May-2020 |
| Publisher: | McKinsey |
| URI: | http://hdl.handle.net/123456789/1321 |
| Appears in Collections: | Articles |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Elevating-customer-experience-excellence-in-the-next-normal-vF.pdf | 280.58 kB | Adobe PDF | View/Open Request a copy |
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