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DSpace Digital Library of Jaipuria Institute of Management, Noida
Browsing by Subject Customer Satisfaction
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Showing results 8 to 11 of 11
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Issue Date
Title
Author(s)
Mar-2014
The Three Cs of Customer Satisfaction: Consistency, Consistency, Consistency
Pulido, Alfonso
;
Stone, Dorian
;
Strevel, John
2019
Understanding Customers Journey Mapping in the Context of Travel and Tourism
Dey, Banasree
Feb-2010
Using Behavioral Science to Improve the Customer Experience
DeVine, John
;
Gilson, Keith
2018
Variable Selection of Customers for Churn Analysis in Telecommunication Industry
Mahajan, Renuka