Browsing by Author Ton, Zeynep
Showing results 1 to 4 of 4
| Issue Date | Title | Author(s) |
|---|---|---|
| May-2016 | Managed by Q | Ton, Zeynep; Reavis, Cate |
| May-2016 | Managed by Q | Ton, Zeynep; Reavis, Cate |
| May-2017 | Quest Diagnostics (A): Improving Performance at the Call Centers | Ton, Zeynep; Reavis, Cate; Kalloch, Sarah |
| Mar-2015 | “We Are Market Basket” | Ton, Zeynep; Kochan, Thomas A.; Reavis, Cate |