Browsing by Author Neher, Kevin
Showing results 1 to 3 of 3
| Issue Date | Title | Author(s) |
| Mar-2016 | From touchpoints to journeys: | Maechler, Nicolas; Neher, Kevin; Park, Robert |
| Sep-2021 | Rebooting customer experience to bring back the magic of travel | Scully, Ellen; Douma, Filipa; Krishnan, Vik; Seeley, Jules; Neher, Kevin; Obeid, Maurice |
| Jul-2017 | Why your Call Center is only Getting Noisier | Obeid, Maurice Hage; Neher, Kevin; Phalin, Greg |
