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DSpace Digital Library of Jaipuria Institute of Management, Noida
Browsing by Author Gilson, Keith
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Showing results 1 to 2 of 2
Issue Date
Title
Author(s)
Mar-2016
Putting behavioral psychology to work to improve the customer experience
Bhattacharjee, Dilip
;
Gilson, Keith
;
Yeon, Hyo
Feb-2010
Using Behavioral Science to Improve the Customer Experience
DeVine, John
;
Gilson, Keith
