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DSpace Digital Library of Jaipuria Institute of Management, Noida
Browsing by Author Emerald Group Publishing
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Showing results 5 to 8 of 8
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Issue Date
Title
Author(s)
2004
Lloyds TSB Banks on Call‐Center Quality: Staff Benefit from Training and Career Development
Emerald Group Publishing
2004
MeritaNordbanken – Sewing Machine or fast‐food joint? Imagery digs deep to Discover Managers’ Real Feelings
Emerald Group Publishing
2004
Nationwide Dials up Training over the Telephone for Call‐Center Staff: ... and the Results Surpass those of the Classroom‐Based Approach
Emerald Group Publishing
2004
Performance Appraisal and Development Renovate Rother Homes Management: Top Team Transformed into a more Enthusiastic and Cohesive Group
Emerald Group Publishing