Browsing by Subject Customer Relations
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) |
|---|---|---|
| Aug-2016 | The Four Pillars of Distinctive Customer Journeys | Dias, Joao; Ionutiu, Oana; Lhuer, Xavier; Ouwerkerk, Jasper van |
| Feb-2015 | Irrational Consumption: How Consumers Really Make Decisions | Cummings, Jon; Dhar, Ravi; Welch, Ned |